Jewelry Care Policy

1. Solid Gold Care (9k–18k: Yellow, Rose, White)

• Store jewelry in a soft pouch or original MG ESSENCE box to prevent scratches.
• Remove jewelry before showering, swimming, exercising, or doing household chores.
• Clean gently using warm water, mild soap, and a soft cloth. Avoid abrasive materials or chemicals.
• White gold may require occasional professional rhodium plating to maintain shine.
• Rose and yellow gold can be polished professionally to restore original luster.

2. Gemstone Care: Moissanite & Lab-Grown Diamonds

• Durable gemstones still deserve careful handling to avoid scratches or impact damage.
• Clean with warm water, mild soap, and a soft brush. Rinse thoroughly and dry with a lint-free cloth.
• Ultrasonic or steam cleaners should only be used if recommended by a professional jeweler, especially for intricate settings.
• Avoid exposure to extreme heat, chemicals, or physical impact.

3. Wearing Tips

• Put on jewelry last, after perfume, lotions, or hair products.
• Remove jewelry before sleeping to prevent bending or scratches.
• Be mindful when wearing rings or bracelets during physical activity or household tasks.

4. Storage Recommendations

• Keep pieces separate in soft compartments or pouches to prevent scratches and tangling.
• Avoid storing jewelry in humid areas such as bathrooms.
• Regularly inspect clasps, prongs, and settings to ensure gemstones are secure.

5. Professional Maintenance

• We recommend a professional cleaning and inspection every 6–12 months, especially for daily wear items.
• Check prongs, clasps, and settings to prevent gemstone loss.
• Polishing and rhodium plating (for white gold) can be done professionally to restore shine.

6. Warranty & Disclaimer

Damage caused by improper care, exposure to harsh chemicals, physical impact, or normal wear and tear is not covered under warranty. MG ESSENCE is always available to provide guidance on repairs, cleaning, or refinishing to maintain your jewelry's brilliance.