Terms & Conditions

1. Introduction

By using MG ESSENCE services, you agree to these Terms & Conditions. These terms apply to all visitors and customers of our website.

2. Use of Website

All content, including text, images, graphics, logos, and product information, is provided for general information purposes only. Unauthorized use may result in claims or legal action.

3. Orders & Payment

• Orders are confirmed only after successful payment processing.
• Payments are processed through secure approved payment providers.
• All transactions are protected using secure encryption technology.

4. Product Information & Availability

• Product descriptions, images, and pricing are accurate at the time of publication.
• Colours, dimensions, and textures may vary due to photography and screen settings.
• Availability is subject to stock and product changes.

5. Shipping & Delivery

We ship globally. Processing times vary depending on the product and production requirements. Tracking details are provided once your order has been dispatched.

6. Returns & Exchanges

Returns, refunds, and exchanges must be requested according to our return policy. Jewellery must be unworn, undamaged, and returned in original packaging. Custom pieces may have different conditions.

7. Warranty

MG ESSENCE provides craftsmanship protection on eligible pieces. All jewellery undergoes quality inspection before dispatch.

8. Intellectual Property

All designs, branding, imagery, text, and content belong to MG ESSENCE. Unauthorized use is prohibited.

9. Privacy Policy

We protect your information and only use collected data for order processing, customer support, and approved communications.

10. Limitation of Liability

MG ESSENCE is not responsible for indirect damages arising from website usage or purchases, except where required by law.

11. Changes To Terms

We reserve the right to update these Terms & Conditions when necessary. Customers are encouraged to review this page periodically.

12. Governing Law

These terms are governed by the laws of South Africa.

13. Contact Information

Questions? Contact us at mgessence.co.za@gmail.com