Privacy Policy
At MG ESSENCE™, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you interact with our website and services.
Information We Collect
- Personal Information: Your name, email address, shipping address, and payment details when placing an order.
- Non-Personal Information: Browser type, device information, IP address, and interactions with our website.
How We Use Your Information
- Order Fulfillment: Processing purchases, confirming transactions, and providing updates.
- Service Improvement: Understanding customer behaviour to improve our website and experience.
- Marketing: Sending updates, offers, and communications only where permission has been provided.
Sharing Your Information
- Trusted Partners: Payment providers and delivery partners required to complete your order.
- Legal Requirements: Information may be disclosed where required by law.
How We Protect Your Data
We use appropriate security measures designed to protect your personal information. While no online platform can guarantee complete security, we continuously improve our systems and practices to safeguard customer data.
Your Rights
- Access & Correction: Request access to your information or correct inaccurate details.
- Marketing Preferences: Unsubscribe from promotional communications at any time.
- Data Removal: Request deletion of personal information where applicable.
Cookies & Tracking Technologies
We use cookies to improve your browsing experience, remember preferences, and understand how visitors interact with our website.
Shipping & Delivery Data
Shipping details such as your address and contact information are shared only with delivery partners required to complete your order securely.
Children's Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
Updates To This Policy
This Privacy Policy may be updated periodically to reflect changes in legal requirements, technology, or business practices.
Contact Us
If you have questions regarding this Privacy Policy or how your information is handled, please contact us.
Email: support@mgessence.co.za